NON-PERSONALIZED ITEMS:
We gladly accept returns for any non-personalized product ordered on mcgeebloom.com within 30 days of receipt, no questions asked. Before you ship the return back to us, please note the following:
Item(s) must be returned in unopened, unused condition in their original packaging. Please include the order number.
Make sure to ship the contents in a sturdy box (not a padded mailer or paper envelope) , as damaged returns cannot be accepted.
Please use a shipping service that offers tracking numbers.
Once shipped, please email us your tracking number, shipment details, and order number to service@mcgeebloom.com
You May Ship The Returned Item(S) To Us At:
Items on clearance or promotion at time of purchase are not returnable. If these items are returned to Mcgeebloom we will not be able to provide a refund.
Personalized items are not eligible for returns – see more detail in our Personalized Items return policy below
PERSONALIZED ITEMS:
Because each personalized item is custom made to order per unique specifications, we cannot accept returns for these items. However, if your personalized item arrives incorrect, damaged, or defective, please notify us by email (service@mcgeebloom.com) of the issue and include an image of the issue within 30 days of delivery and we will send a pre-paid return label and replace it at no cost. In some cases, we can accept a photo of the issue rather than requiring a return.
If you’re unhappy with your purchase, please contact us at service@mcgeebloom.com and we’ll do our best to make things right!
DAMAGED/MISSING/INCORRECT ITEM
Please report any damage, missing, or incorrect item(s) upon receiving your delivery to service@mcgeebloom.com. Please keep all the contents of the package in place and take photos of the damaged parcel in order to file a claim.
CUSTOMER SERVICE
For any other inquiries, please do not hesitate to contact us at service@mcgeebloom.com